Useful Links

Below is a list of organisations who offer a range of independent advice to help address any financial concerns.

MoneyHelper

MoneyHelper combines the help and support of three government-backed financial guidance providers; Money Advice Service, The Pensions Advisory Service and Pension Wise. They provide free and impartial advice both online and over the phone..
www.moneyadviceservice.org.uk
Contact Number: 0800 138 7777

The Money Charity – previously Credit Action

Its website offers a range of resources, tools and training.
www.themoneycharity.org.uk
Contact Number: 020 7062 8933

Citizens Advice Bureau

The Citizens Advice service helps people resolve their legal, money and other problems by providing free independent and confidential advice. There are over 400 Citizens Advice Bureau offices across England and Wales and more than 20 in Northern Ireland.
Look on the Citizens Advice website for details of your local bureau.
www.citizensadvice.org.uk

StepChange Debt Charity (previously CCCS)

The purpose of StepChange Debt Charity is to assist people in financial difficulty by providing credit counselling together with free, independent and impartial advice.
www.stepchange.org
Contact Number: 0800 138 1111

National Debtline

This is a helpline providing free, confidential and independent advice on how to deal with debt issues.
www.nationaldebtline.org
Contact Number: 0808 808 4000

The following sites may also be useful:

Shelter

Shelter can give confidential help to people with all kinds of housing problems.
www.shelter.org.uk
Contact Number: 0808 800 4444

DirectGov

A government website providing a wide range of information on money, tax, employment, benefits and government mortgage rescue schemes.
www.gov.uk

Financial Conduct Authority

An independent body which regulates the financial services industry in the UK.
www.fca.org.uk
Consumer Helpline: 0800 111 6768

Financial Ombudsman Service

The official independent expert set up by parliament to settle individual complaints between consumers and businesses providing financial services.
www.financial-ombudsman.org.uk
Consumer Helplines:
0800 0 234 567 - Free for people telephoning from a “fixed line” (for example, a landline at home)
0300 123 9 123 - Free for mobile-phone users who pay a monthly charge for calls to numbers beginning 01 or 02

We have signed up to the CML’s Statement of Practice for Buy to Let Lending, which requires intermediaries to provide landlords with information about the risks associated with buy to let investments and their responsibilities towards their tenants.

The rules and regulations around buy to let investments are updated regularly and we recommend that you direct landlords to a specialist organisation such as the National Landlords Association that can help them understand the implications of this type of investment.

National Landlords Association